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Store Policies

Skincare is a highly personal matter, and due to the complex chemistry involved, not all products are universally effective for everyone. A product's unsuitability for an individual does not necessarily indicate a lack of quality. As a small, independent shop, we are unable to accept returns of products that cannot be resold.

Please contact us at shoppe@sunjalink.com for any return requests. 

Return Policy: Any full-price, unopened items may be returned for exchange or store credit only, within 14 days of receiving your order.

We do not offer refunds on any products and will not accept used products back. 

All sale items are final sale and we do not offer price adjustments on prior purchases. 

The customer is responsible for return shipping costs. We are not liable for any lost or stolen merchandise incurred during return shipping and for that reason, we recommend opting for tracked shipping. 

We reserve the right to refuse any return that does not comply with the conditions stated above. 

International orders Customs/ Duties:

Since our house brand products are CUSMA compliant and made in Canada, you should not encounter any issues with customs. But we can not guarantee anything. 

You are welcome to place an order online; however, please ensure you only select our Sunja Link house brand products. We cannot guarantee that other brands will be exempt from duties.

If you have placed an order shipping to a destination outside Canada, customs and import duties will be levied by the client's local government on top of our shipping cost. All additional taxes and fees are the responsibility of the customer. This can range from 10% to 40% of the order value. Items will be shipping from Vancouver Canada, with an official invoice declaring the exact total of merchandise purchased in Canadian Dollars.

OUR TAKE ON SELF CARE

Questions about facials answered :
facials

Questions about facials answered :

Fun fact: You can even combine these treatments! Microdermabrasion can be added on to your Microneedling session for enhanced results.

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House Line: How we're using them
house line

House Line: How we're using them

  This is the most unique product, because you can layer it or use it on its own. The scent is, well.. not bad but not pretty. We added no essential oils to this blend. So you will smell the seaweed. 

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The Bottom Line :Your skin is unique.
Nutritionist

The Bottom Line :Your skin is unique.

What “Sensitive Skin” Really Means Sensitive skin isn’t one single diagnosis, it’s more of a broad umbrella. People use the term to describe: Reactions to irritants or allergens like eczema (ato...

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